Consider where we were in the year 2000 – mobile phones were relatively new and clunky devices with few features, credit card transactions were authorised on the phone, broadband roll-out was just gathering pace and most people still used dial-up internet access; laptops cost more than £2000 and were so heavy that they'd break your lap as well as your bank balance! Youtube, the iPod and Xbox were not yet invented. Today's mobile devices now combine an HD camera, a computing device (with more processing power and memory than desktop computers in 2000!), a communications portal, a games machine and also the phone. Consumer technology now overlaps with the business day; it looks increasingly certain that changes to consumer technology and life/working styles will have ever greater impact on business networking. Imagine this scale of change to business and consumer technology over the last ten years, being condensed into the next three years. Then try to imagine the changes you will have to implement in your networks, applications and equipment to take full advantage of this. This is the world which your business is now entering. Employees and customers will expect the same applications, connectivity and ease of use of communications at work and in their personal lives; the boundaries are blurring. But most business network users are stuck with what has been available for 20 years or more, based on a mosaic of updated pieces stitched into the old legacy core.
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